We will gladly accept and pay for the return of incorrect item sent. Should you need to return a part for refund, exchange, or credit, please contact our customer service department for a Return Merchandise Authorization (RMA) number. Most problems, such as installation, can be solved with a telephone call 1800 778 9898 or an email [email protected]. Shipping charges are non refundable.
TKO Performance will not accept returned goods without prior authorization. The customer is responsible for shipping/freight on all return orders. The customer is responsible for returning parts in the same condition they were received, with proper packaging and insurance to cover the value of parts being returned. No return or refund will be granted to any part that has been modified in any way. Returns will only be accepted within 30 days of the original date of shipment. Parts authorized to be returned, on a non-exchange basis, are subject to a 10% restocking fee. Parts that have been mounted, installed or used will either not be qualify for a refund or will be issued less a 50% restocking fee.
Returns shipped to us COD will not be accepted.
Carbon fiber , fiberglass, leather, Customer interior part or any custom "made to order" items can only be cancelled within the 24 hours from the time of purchase.
Sometimes an item can ship later then the listed time frame on the website due to manufacturing delays and or weather...etc
There are no returns on any electrical items
All cancellations must be done in writing via email.
